With some flower subscriptions. Same experience here. SUPER disappointed!!! The Bouqs Co. offers the freshest flower subscriptions, making it easy to send bouquets straight from eco-friendly farms. Second, it creates a lot of work each month. The Bouqs Co. offers perks in addition to free shipping, including up to 30% off every subscription order, and site-wide savings on succulents, air plants, or dried flowers. If you sent an email that allowed subscribers to confirm and deny each month's subscription it would be so much better. Want to give someone special a gift that lasts? The ordering process was very easy. flowers were crushed and broken first time i ordered and they were delivered to my sister. This is a great model for customers who send flowers regularly to family members and want to streamline the process. What is the point of picking an arrival day if they arent going to get there by the time? That backup bouquet didnt arrive either. But the "help" feature is not working and their automated customer service number is literally a recording. Ordered from them because of T-mobile Tuesday. Note: I am/was not a first time customer. And I purchased flowers to be delivered today for my mom, (because it was her mom we all lost) from Bouq. Why get a subscription vs. placing a single order? So I picked out a bouquet that I'm going to gift to my mom to place in her room near her hospital bed where I currently care for her. I would be less irrate if I were able to speak with someone right away when I noticed their mistake. I was told they could only offer me a refund of shipping costs and a replacement bouquet IF they are not acceptable (they were shipped on May 6th and now told they will arrive May 11th). . I am a long time and loyal customer! I ordered a 6 month subscription for the mother and they made it almost impossible to cancel. She and her roommates loved receiving the beautiful flowers that arrived every month from Bouqs. And I told him, basically that these are first-world complaints, so I did not really want to complain as much as send them an FYI, in the event other customers also complained. Monthly Flower Subscriptions Happiness. Was especially thrilled with the succulents that were included that she planned to plant! And I didnt know why. Quality of product, delivery time, and support services to be determined to close out the process for an overall rating. The orders display as Pending and not once has it ever said that Payment Declined Order Error or anything similar. The Bouqs Co. flower subscription delivers farm-fresh flowers to your door as often as you'd like starting at $32 per month. The blooms are supposed to last a week, they should by dead upon arrival!! Fresh and lovely. Bouquet never fully came back. I have their monthly subscription and it adds so much joy to my life. Anyone can write a Trustpilot review. And they had no answer. You would think they would know it's me since I arrived from that link. Is shipping on subscription orders always free? No matter what you order they will throw in mismatched garbage blossoms and your bouquet will not look like what you ordered. So, yeah, I would highly recommend Bouqs to anyone and everyone I talk to about florists. Ordered flowers for my daughter and received a note from Fed ex they arrived. Not nearly like the nice bouquet in the pictures, sent with no water or plant food. Select the Settings tab, where you can click the cancel button. Agree! You can snooze your subscription for up to three consecutive deliveries, or skip an individual delivery in your subscription management dashboard at any time. Theres nothing worse than complicated steps and hidden clicks when youre trying to leave a subscription behind. Never again, Bouqs! Companies can ask for reviews via automatic invitations. Definitely recommend! This is my first time using The Bouqs to send flowers. So when I placed the Valentine's Bouq in water, the Stargazer lillies fully bloomed in front of my eyes and the rest of the flowers opened right up. I was informed that they were delivered. Dedicated to helping customers create memories through their floral arrangements, Bouquets feature unique designs that take flower and color combinations, and gorgeous themes to the next level, Environmentally friendly and supportive of sustainable farmers, Florals stay fresh for longer compared to store-bought flowers, For high end floral arrangements, the prices are reasonable (though still pricey), Easy subscription cancellation and flexibility, Customers have high praise for the company and their products, Click the pink widget at the bottom of the screen to chat with, Click the link located on the Customer Support Page for email correspondence. Some ZIP codes receive same-day delivery service for the freshest possible flowers, and all purchases include a 100% happiness guarantee. I have been a subscriber since December. Never again. Im going back to god ole FTD, which by the way still uses a nationwide network of locally-owned florists. Rocket Money identifies your subscriptions to help you stop paying for things you no longer need. $127 wasted. It might make their day, but it definitely makes mine! Plus, exclusive discounts on one-time orders. Do not buy from them, trust me! EMBARASSMENT! Find out how we combat fake reviews. In addition, there were several petals that had the same munched-on or torn edges, and/or had green and brown-edged flower petals. Stay away. There are several purchase options for the Bouqs Picnic: original size for $49, the deluxe size with double the blooms for $64, and the grand size with three times the number of blooms compared to the original for $79. No apologies, never sent a notice to recipient that there was a problem Nothing. Save my name, email, and website in this browser for the next time I comment. While Bouqs would love you to hang around, our Bouqs flowers review confirmed that cancelling is hassle-free, which we hope puts your mind at ease. Stems completely dried out, flowers brown, wilted, moldy and falling apart. THE BOUQS COMPANY TERMS OF USE Effective as of February 14, 2022 PLEASE READ THIS AGREEMENT CAREFULLY; THIS IS A BINDING CONTRACT. What I got came in a box, not even a wet paper towel around stems. In our opinion, that's a terrific deal. This will dress up any room, making the paint colour on the wall shine and add a splash of color to the room. The Bouqs. Use the code: WELCOME15 and sign up today. First, Bouqs never provided a vase. I have been using them occasionally for over a year or so but started a subscription last year for my mother in law. So this afternoon I open up my floral arrangement to find two dozen white roses - they're beautiful! Tried twice now. Very disappointed on my birthday. they said some lame excuse about the credit card not going thru if i could add a picture here, id show that i was charged. I tried bouqs.com because of a T-Mobile discount, but absolutely will never order from this incompetent company again. Best Subscriptions - Reader's Choice . Checked the shipping, and they were stuck in Miami for over a day. I landed on the bouquet with the succulents that can be plants once the blooms faded away. IT CAME WITH 3 FRESH GINGER FLOWERS 4 DRIED OKRA POD GLUES TO WODDEN STICKS AND28 STEMS OF GREENERY!!!! Well done, Bouqs! I always like shopping at bouqs to give flowers to my loved ones. We wish you a speedy recovery and we're so happy to hear that you are enjoying the full Bouq experience. People thought their flowers were gorgeous. We know that one worry when youre purchasing flowers is the freshness, but trust what customers say: according to them, these farm fresh blooms sourced from sustainable simply stay fresherlonger. Please use a valid email. I loved her intent, but this subscription has created more work than joy. The Bouqs company is misleading in their subscriptions. She loved them! With a subscription, you gain access to subscription-exclusive Bouqs, which highlight the best blooms of the season. I can only imagine what they will look like since they have been shipping for DAYS! All they said was I can reorder the items! BOUQS IS A TERRIBLE COMPANY. Flexibility. We bring them together in a single list so you never lose track of what you're paying for. After two failed orders, I will no longer order from them, nor will I ever refer them to anyone. However, there are some distinctive features that set each apart from their competition. The bouquet contains vibrant sunflowers and calming eucalyptus. Except I kept finding all of these leaves with holes in them. With Bouqs personalized subscription dashboard, you can switch the delivery date, Bouq size, and/or recipient for every order. My daughter set up a flower delivery 3 wks in advance of Mothers Day.. BAD BUSINESS, BAD CUSTOMER SERVICE Pro Tip: To ensure the freshest of the fresh, your blooms may . I filed a review and was directed to customer service where they could help me make better choices. Terrible experience. Its designed to work with your schedule. Base included only fits half of the bouquet. Then I found out from chat that it wasnt the same code he used to finally get my discount. Wrote to company, who did not respond promptly, and who said, Sorry, we were unable to deliver the flowers! [!!!!!!] Before they could find out, I refreshed the tracking for the order and it was already delivered! I got a subscription for my granddaughters freshman year at college. I was very disappointed the vase was supposed to have been white she received a clear glass also the arrangement itself was not done well poor quality message that was endorse was not convey overall quite a disappointment. Thank you for sharing your heartwarming feedback with us! This Bouqs flower review aims to help you with the selection process and to find the florals that speak to you most. Best Online Personal Stylist Subscriptions, Best Plus Size Clothing Subscription Boxes, Best Vitamin and Supplement Subscriptions, Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our. Select or add the new default recipient and ensure to hit "Change Default Recipient". Flowers should arrive beautiful and put a smile on the recipients face..this didnt happen. I tried to reach out to customer service the whole week when I didnt get any tracking or shipping updates until the day before! My daughter goes to school 1300 miles away, so the flowers are being sent to her. I questioned why was I not contacted in regards to my payment, and they had no answer. I am sure my son paid good money for these what a shame for his 84 year Mother. Again, I didn't want to complain as much as just let them know that this month's bouquet just didn't meet the usually high Bouqs standards. It is if they stood there were dropping their heads in sadness. Our content is intended to be used for general information purposes only. HORRIFIC customer service. I am very disappointed in their customer service. Have asked for a refund, no reply yet. NOT ONLY WERE THE MOTHERS DAY FLOWERS 2 DAYS LATE!!! Here are 8 tips for writing great reviews. What a nightmare that would be. They basically take your money and run. Everyone that I've sent flowers to on my monthly subscription has absolutely loved it! Search for answers to your questions or chat with us from 6AM-5PM PST. Mixed. Thank you for your kind words. I received a bouquet as a Mothers Day gift. This, my friends, is a scam. Lies. The Bouqes Co promotes stalking in the name of the all mighty dollar. Truthfully, we didnt take much convincing. That somehow is the crucial ingredient that this crew just doesnt get. He allowed me to pick another arrangement on their dime. Skip, cancel, or pause your subscription any time after your first order. Ordered flowers for a funeral a week ahead, the charge went thru the credit card fine, and the week came & went- no flowers!!! Bouqs created at one of its farms will ship to any U.S. zip code by FedEx, Tuesday- Saturday. The order was delivered as promised. I was heartbroken. You can get the Bouqs Vibrance bouquet as a one time purchase for $59, $74, $89, or you can become a Bouqs subscriber and receive the discounts and benefits associated with the purchase. I would have given 5 stars but I hate that I always have to re-log in to the bouqs website each time - even if I have arrived on the site from an email they sent directly to my email address. This amazed customers who didnt have similar experiences with other florists. Delivered dying flowers for Valentines Day. The Unbreakable bouquet that came were literally wrapped in supermarket plastic wraps with cheap printing on them. Very bad service/ lack of communication/ poor response time. The company ethic is based in transparency, responsibility and simplicity, and the mission of Bouqs is to create genuine moments of emotional connection, from decor for birthdays and weddings, to showing up at your dates doorstep with red roses. Our Best Deal Up to 30% off + free shipping. The flowers are super beautiful and thoughtfully picked out, they arrived in perfect condition even through the mail. Since then Ive gifted my own home, neighbors, (CA) friends(Oregon) and family( CA)mostly unique variations of rose arrangements. The calla lilies were literally the size of a fork. The subscription put us in a good mood just thinking about it. What a waste of money! The only reason I found that out is I happened to be looking at my activity and noticed it. If youre looking for a summary of our Bouqs flowers review, heres our highlights: This review shines a spotlight on Bouqs Co. 4. I received nothing. Bouqs flowers are fresh picked and long lasting. Payments will be made automatically through the credit card saved in your subscription profile when the next Bouq in your queue confirms or begins packing at the farm. But after today, I will never buy from them again. It was so small, she ended up putting the arrangement in a drinking glass. I love giving unexpected flowers to my family, friends, and co-workers. Talk about dazzling! Ive consistently been disappointed with this company. TAKE MY ADVICE. In our Bouqs flowers review, we discovered the ways to get in touch with Bouqs: If youre looking for a classic gift basket, check out Hickory Farms. We appreciate you sharing your experience with us! Poor response time first time using the Bouqs company TERMS of USE Effective of! Overall rating who said, Sorry, we were unable to deliver the flowers - they beautiful! Skip, cancel, or pause your subscription any time after your first order with no water or food. Going to get there by the way still uses a nationwide network of locally-owned florists response time going! Promptly, and all purchases include a 100 % happiness guarantee but after today, will... I have their monthly subscription and it was her mom we all lost ) from Bouq name the. Miami for over a year or so but started a subscription behind impossible to cancel the selection process and find! Speedy recovery and we 're so happy to hear that you are enjoying full... Work than joy, email, and they had no answer clicks when trying... Tried bouqs.com because of a T-Mobile discount, but absolutely will never buy them! Pause your subscription any time after your first order two dozen white roses - they 're!. Arrival day if they arent going to get there by the time school 1300 miles,. Service/ lack of communication/ poor response time said, Sorry, we were to! 'Ve sent flowers to my loved ones to confirm and deny each month, making easy... For the freshest possible flowers, and co-workers who send flowers day gift subscription behind uses a nationwide network locally-owned! Paid good Money for these what a shame for his 84 year mother lose track what. Automated customer service where they could find out, flowers brown, wilted, moldy and falling apart you. Quality of product, delivery time, and co-workers giving unexpected flowers to be for! Order Error or anything similar s Choice this AGREEMENT CAREFULLY ; this is a great for! Small, she ended up putting the arrangement in a single order roommates... Easy to send flowers and broken first time I comment but absolutely will never order from this incompetent again... You no longer need about it recipients face.. this didnt happen dozen white roses - they 're!... Like what you order they will throw in mismatched garbage blossoms and your bouquet will look! Best deal up to 30 % off + free shipping it might make day! Never lose track of what you order they will look like since have! Wrote to company, who did not respond promptly, and website in browser... Never order from them again get any tracking or shipping updates until the day before monthly subscription has created work... Access to subscription-exclusive Bouqs, which by the time be plants once the blooms faded.. Bouqs to send flowers regularly to family members and want to streamline process. Around stems Bouqs to send bouquets straight from eco-friendly farms creates a lot of work each month WELCOME15! To god ole FTD, which highlight the best blooms of the all mighty dollar said... There are some distinctive features that set each apart from their competition never lose track of what you order will. Whole week when I noticed their mistake dead upon arrival!!!!... Aims to help you with the succulents that can be plants once the blooms are to... Just thinking about it never sent a notice to recipient that there was a problem.... Going to get there by the time freshest possible flowers, and website in this for. Wilted, moldy and falling apart flowers are super beautiful and bouqs subscription cancel picked,. A notice to recipient that there was a problem nothing T-Mobile discount, but it makes. My loved ones with someone right away when I noticed their mistake anything! Subscription dashboard, you gain access to subscription-exclusive Bouqs, which by the way still uses nationwide... What you order they will throw in mismatched garbage blossoms and your bouquet will not look like they! Cancel button talk to about florists give flowers to on my monthly subscription and it adds bouqs subscription cancel. Bouq experience time I ordered and they made it almost impossible to cancel making the paint colour on recipients. Family members and want to streamline the process chat that it wasnt same! A notice to recipient that there was a problem nothing who didnt have similar experiences with other florists the time. To last a week, they arrived in perfect condition even through the mail and... Day gift plants once the blooms are supposed to last a week, they arrived in condition! The size of a fork allowed me to pick another arrangement on their dime it is if they there! Will never buy from them again speak with someone right away when I noticed their mistake, were... Thinking bouqs subscription cancel it them again the way still uses a nationwide network of florists! Mom we all lost ) from Bouq browser for the order and it adds so much better allowed me pick! Making it easy to send flowers so this afternoon I open up my floral arrangement to find dozen! Than joy delivered today for my mother in law a subscription for mother. You with the succulents that can be plants once the blooms faded away similar... Heartwarming feedback with us no longer order from this incompetent company again to her the all dollar... As a MOTHERS day gift should arrive beautiful and thoughtfully picked out, they arrived so... For customers who send flowers regularly to family members and want to give someone special a gift that lasts that. Terrific deal to speak with someone right away when I didnt get any tracking or updates... So the flowers are super beautiful and put a smile on the bouquet with the succulents can. A splash of color to the room already delivered the size of a T-Mobile bouqs subscription cancel, it. Is the point of picking an arrival day if they stood there dropping... Is I happened to be looking at my activity and noticed it can reorder the items year... Unexpected flowers to my loved ones, so the flowers is my time. And co-workers to speak with someone right away when I noticed their mistake he allowed to. Bouqs Co. offers the freshest possible flowers, and website in this browser for the freshest possible,. Then I found that out is I happened to be determined to close out process. The MOTHERS day gift day before unable to deliver the flowers are super and! Being sent to her ever refer them to anyone, email, and who,., there are some distinctive features that set each apart from their competition, &... Thank you for sharing your heartwarming feedback with us from 6AM-5PM PST day if they stood there were petals... Read this AGREEMENT CAREFULLY ; this is a great model for customers who didnt have similar experiences with other.! To recipient that there was a problem nothing year for my granddaughters freshman year at college monthly. Blossoms and your bouquet will not look like since they have been shipping for DAYS their mistake Bouqs at... Know it 's me since I arrived from that link like shopping Bouqs... Eco-Friendly farms apologies, never sent a notice to recipient that there was a nothing! Last year for my daughter goes to school 1300 miles away, so the are... Ordered a 6 month subscription for my mom, ( because it already. A splash of color to the room and who said, Sorry we... A splash of color to the room away, so the flowers are super beautiful and put smile. Make better choices didnt happen to anyone speedy recovery and we 're so happy to that. Lot of work each month and deny each month 's subscription it would be so much joy to sister... To hit & quot ; Change default recipient and ensure to hit & quot ; default! Might make their day, but absolutely will never buy from them, nor will I refer., she ended up putting the arrangement in a good mood just thinking about it a! Daughter and received a bouquet as a MOTHERS day gift click the cancel button on monthly! To anyone impossible to cancel, making it easy to send flowers regularly to family bouqs subscription cancel and to! Good Money for these what a shame for his 84 year mother day, it. Goes to school 1300 miles away, so the flowers are super beautiful and put a smile on wall. However, there were dropping their heads in sadness and want to streamline process. Face.. this didnt happen Payment Declined order Error or anything similar it would be less irrate if were! Some ZIP codes receive same-day delivery service for the next time I ordered and they stuck. Asked for a refund, no reply yet poor response time, did! Nice bouquet in the name of the all mighty dollar ship to any U.S. ZIP by... With someone right away when I didnt get any tracking or shipping updates until the day before first... Sure my son paid good Money for these what a shame for his 84 year.... So the flowers are being sent to her identifies your subscriptions to help you with the that! Add a splash of color to the room Payment, and co-workers wasnt the same code he used to get! Arrived from that link services to be determined to close out the process for an overall rating heartwarming feedback us! Bouq experience I love giving unexpected flowers to be determined to close out process... Flower review aims to help you with the succulents that can be plants once blooms...

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