You can easily schedule when you want these appliances to turn on/off from the Gosund mobile app. It's still a mess in there but hopefully the wires are spread out a little better. Only Cync light bulbs, light strips, indoor smart plugs, and outdoor smart plugs are compatible with Google Seamless Setup. Resetting the device wont help with app connection problems. Can a rotating object accelerate by changing shape? Ive worked in tech for over a decade, and during that time Ive spent countless hours supporting some of the worlds most popular products. Once WiFi says it's connected to the network, tap DONE. Gosund mini smart plug. I opened a ticket with the vendor to check with them as well. EASY Returns & Exchange. For example, you can say: "Open Light". Sometimes, people complain about their smart device being disconnected after a power outage, have you experienced one recently? Once you set up your Gosund Smart Plug, it should automatically stay connected to your router all of the time. 231 ASPEN TRAIL DRIVE Tap "Add device", then select "Smart Bulb" from the list of available devices. However, if you do happen to have an Alexa or Google home, then you can easily set the Gosund plugs up to work with it. They simply plug into the wall, then you put your device into it. I recently purchased a Gosund Smart Bulb and was excited to get it set up. How do two equations multiply left by left equals right by right? Name the group and choose the devices to include. From there, you can set up the new device and wont have to deal with any more errors. Continue with Recommended Cookies. I have a box of four and tried two of them and neither one will connect. These reviews are either all bs bots, or just extraordinarily lucky. Connect a smart hub: In the Alexa app tap More > Skills & Games. For example, many TVs these days go into standby mode. There are no extensive routines or troubleshooting methods that you need to consider. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. How can i extend my WiFi range without an extender? I've tried multiple apps but they always fail when searching for the lights. I really need to have these replaced. Got a light strip for my birthday and began to set it up as a backlight for my tv. My Gosund SP111 is not turning OFF at all. Shop Smart Wifi Light Bulb Gosund LED WiFi RGB Color Changing Bulbs that Works with Alexa Google Home Assistant, E26 A19 8W Multicolor Lights Bulb, No Hub Required, 2.4GHz Only, 4 Pack online at best prices at desertcart - the best international shopping platform in Mauritius. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. How to connect Gosund Smart Plugs to Smart Life Note: 1. Tap the bulb or switch you want to connect. 3. So, if youre thinking of upgrading the smart system in your home while also sticking to a reasonable budget, going with these smart plugs will serve you well. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. Moreover, the configurations are almost effortless for most owners. 2. secured the black wire from the unit to the black wire going into the second sheath connected the green wire to the copper ground joined the white wire with the two neutral wires that were already connected Fired up the panel, got nothing out of the unit. I genuinely wish I could return the product but when I initially bought it I was using it as basically a timer so I didnt notice until it was too late to return. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. The consent submitted will only be used for data processing originating from this website. Please do not hesitate to contact us at service@gosund.com. I have tried rebooting my router, switching off the 5Ghz preference, Turning off the 5Ghz wifi band. There are no other methods that can help you fix a damaged unit. We participate in the Amazon Services, LLC Associates program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliate sites at no additional cost to you. Step two The second step is to ensure your smartphone is not using a VPN application. User reports: App has problems User reports 15 Jump To: Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else So check if the device LED indicator is blinking. The last option is Schedule which allows you to set up when the light will turn ON or OFF on specific hours or days. Even with all of the bubble wrapping and foam, there is a possibility that your device got damaged during delivery. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. I tried closing both apps and starting from Alexa, but nothing worked. Hopefully, that will be it, and you will have a new device in due time. Plant in well-drained soil. Now, you need to screw in the light bulb into a power source (E26), wait for it to start flashing (it is very important to be aware that this may affect people with photosensitive epilepsy) and, on the app, press Confirm. You will need to have the Gosund app on your phone. Turn of light switch and insert bulbs in sockets. IF YOU HAD ALREADY SETUP ACCOUNT, LOGIN. 2. Here's how to reboot your router: Unplug your router from your power outlet. Select the words electrical and then socket to set up the plug. STABLE Updates socketio, web, admin kein iPad 1/2 Support! The best answers are voted up and rise to the top, Not the answer you're looking for? Posted by CmdrTaco on Tuesday May 17, 2011 @12:51PM from the oh-yeah-that'll-be-fine dept. I have tried resetting two of the bulbs but the app wont allow me to even enter the add devices dialogue. nice, that's a good idea. Except the light never actually comes on. Check that Your Socket is Plugged into a Working Outlet You have to be sure that your smart plug has received power before you start the connection process. The only conclusion I can reach is that the network error refers to a cloud connection and is most likely the result of an update, failure or change of some kind on the Gosund server side of things. The app says they are turning on and off when pressing the button but the lights dont work! Its an easy and quick process so dont worry about it. This can cause a lot of frustration as the main reason why customers buy smart plugs is to have remote access to their home appliances. Check if there are any updates available for your smart bulb and install them, the Gosund app might also need to be updated, check that too. If the plug is still struggling to connect, the quickest and easiest way to diagnose the problem is by simply switching it off and back on again. The smart plug will only work with 2.4 GHz WiFi networks. From there, you can see your new device! The bulb will flash five times to indicate it is ready to be paired. Open the settings app> Choose Wi-Fi & Wireless and Networks. One of the four plugs started showing an over heating warning a couple of times and now it doesn't work. But before doing that, make sure to mail the Gosund support team about your issue. If the smart device cant connect to Wi-Fi, press and hold the On/Off button for 5-10 seconds to reset the smart plug or change easy mode to AP mode, which is more compatible. Mark is also the main tech writer for MBReviews.com, covering not only his passion, the networking devices, but also other cool electronic gadgets that you may find useful for your every day life. If it doesnt, press and hold the On/Off button for 5-10 seconds. Power outage or power surge. Originally all of the plugs transitioned over just fine with the new router, since I kept the same name . Fixing Firmware Issues Firmware updates are easily managed through the app for your smart lights. Install the light bulb to your lamp/socket, then reset it by turning on/off the switch, 3 times in a row (wait 2 seconds before turning off ), then you'll see the bulb flash rapidly or slowly. Smart devices only connect to 2.4GHz bandwidth and not 5.0GHz. First, blow out the connection point if there is a lot of dust in the fixtures before fixing the bulb back in its place. After that, launch your app again and log in to your Gosund account. Discover which options are the fastest to get your customer service issues resolved.. Youll then be asked to enter the SSID credentials and youll have to wait until the smart light bulb gets paired with the app. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? Mark is a graduate in Computer Science, having gathered valuable experience over the years working in IT as a programmer. I've spent the past 10 years working in technology, supporting some of the worlds most popular products. More so, there may be new updates to the app, and this can also cause some malfunctions. Alexandros Porfyris. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Just head into the settings, look for anything that talks about firmware or software updates and check to ensure your bulbs have the latest version installed - the app should tell you this. So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. 2. Plus, if you have a smart speaker (Alexa or Google) at home, you can even connect the Gosund plugs with your voice. All you need to do is to press in and hold down the power button for at least 10 seconds. If you have already paired the plug with your mobile app, but the app cant control the plug, then you should clear the app data and pair the plug again to fix any minor bugs. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'geeksstate_com-large-leaderboard-2','ezslot_6',113,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-large-leaderboard-2-0'); Also make sure that you are not using any VPN services, proxy servers, or Wi-Fi extenders. have been back and forth with Gosund tech support to no avail. Remote control of household appliances, peace of mind, power saving, open My cable company exchanged my modem for an IDENTICAL modem after a problem. BALLWIN, MO 63011 You can create certain scenes and groups on Gosund App, it allows you to control different smart devices in different rooms at the same time.MusicAutomatically change the colors with the music rhythm when you play music on your TV. 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