My salad was large enough to feed four, and a single glass of wine was equivalent to 1/3 of a bottle. Imagine our surprise and disappointment upon reaching home to find that only our desserts were in said bag! Almost felt like a bar rather than fine dining establishment. We ordered oysters and Crispy Garlic Sashimi. Bigeye Tuna Tostada $ 22. I felt bad for people who paid to get a sitter for the night so they could enjoy an upscale dinner. Thank you for two great dinners. Staff was great, very tentative service. Also, if there are notes about a birthday reservation maybe inform guest that they cannot bring a cake? First time coming here with my boyfriend and we had a great time. So many workers walking by Surely was distracting. Food was brought out by assistant waiter and was very tasty. Ambiance is great, live music and service is excellent. I could have had 1-2 star Michelin for the same, this deserves amention in the avoid section. Whats not to love. Food and service was amazing! The location in the theater district makes it a great choice for an early dinner before the show. Oysters were still on the bill. Amazing place with great food and friendly professional staff. I truly enjoyed the truffle butter sauteed wild mushrooms and creamed spinach side dishes. The center of town location makes this place easily walkable from most hotels. Service was appalling at the beginning. Lobster bisque soup was out of this world. We receive cooked oysters which is Oyster Rockefeller. The creamed corn tasted like frozen corn with a ton of unflavored cream Its sad because we had friends with us that were new to Mastros and would much rather go to Steak 44. Waiter was quick to arrive. The food was incredible and so was the service. This particular location appears to be 3 floors .. you check in at a reception desk in what looks like an office building . We receive cooked oysters which is Oyster Rockefeller. Fri, Sat 5:00 pm10:00 pm, https://www.mastrosrestaurants.com/Locations/CA/San-Francisco/. All were cooked to perfection. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Its the best cocktail so far! At other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen. Lexi was all about making it right for us and brought us another serving. The quality of the food to the quality of the staff. My wife and I were very impressed with the meal , not so much with the location .. although staying at the Westin we were a one min walk back to the hotel , so everything has an upside . Mastro's combines atmosphere, comfort and elegance to create the perfect setting for your next corporate, social or charitable event. Sides included garlic mashed as well as an iceberg wedge. Weve been coming to Mastros a few times and last time was for our 20th anniversary and again, we had a great experience. Clothing emitting offensive odors is not permitted to be worn anywhere on the property. Maestro's website emphasizes a strict dress code. The waiter was very apologetic about all that happened. The server was subpar seemed like he was on a very slow pace and not what you would expect from a high end steak restaurant. Hence the 4 stars. Veggie Roll $ 19. The food was amazing the wine was amazing, Ovarall OK Im not even exaggerating. I didnt review corkage fee was a bit high at $50. You can order delivery directly from Mastro's Steakhouse - Costa Mesa using the Order Online button. Services was terrible, food average, nothing to write home about, priced for the indiscriminate date or business dinner with expense account. Definitely has the traditional steakhouse vibe low lights with well appointed furnishings. Waiter was quick to arrive. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Well worth itMore, When you enter, you'll be placed in the elevator and instructed which floor to get out on. Food was delicious. So so so good. We went to celebrate our anniversary. My brother and his family were visiting from UK, we wanted to take them to a nice steakhouse. First, let's talk about the dress code. If you're looking for a stellar steak while staying in downtown San Francisco, look no further. over a year ago Favorite steakhouse ever. The experience for my better half was seemless as I did not let on that this oversight happened. Wine list is run of the mill, cocktail wait time was 30 minutes, special order horseradish mashed potatoes was mostly horse radish, lacking any sophistication in the kitchen, meat was fine and tender, but unremarkable. Service was top notch. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. My favorite place we keep going and going .. no other steak house I love. The bread basket is an additional $5 now, but we thought it was worth it for the warm and delicious pretzel bread. Once the kid table left there was a group of younger people that started getting confrontational with another group and then with themselves and the manager (I think). Dress code not enforced. Food is great but the most notable experience is their cocktails. Food and service was amazing! Music did not match with the restaurant (Britney Spears, Backstreet Boys, One direction..) Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. Staff was great, very tentative service. Obviously there was some miscommunication. My daughter had a great time for her birthday. Needless to say we are done with Mastros. Breads, sides, and even the bone broth were all top tier. So so so good. Book now at Mastro's Steakhouse - San Francisco in San Francisco, CA. Our 6:45 pm reservation turned into 7:30. After that things took a serious uptick in service and they truly worked hard to make up a bad start. Drinks were delicious food was delicious. . First time coming here with my boyfriend and we had a great time. Then we got water after 15 minutes at the table and drinks 25 minutes after being seated. In closing if I could list everyones name we came into contact with I would but heres a special shout-out to our gracious server Enrique and GR Matthew (theyre serious about allergies which we love theyll make sure youre good), thanks again. In the end.. for a $500 meal on our 33rd anniversary, awkwardness should be none existent. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. We also never got offered a dessert menu. So much was just lacking and left with dissatisfaction. Sadly not anymore. The experience was totally amazing! She was very pleasant and apologetic. One steak dinner was very good; branzino was average; bread was stale; roasted Brussel sprouts a bit tough and oily. Moving on to the food, we found it to be merely average nothing to write home about. I spoke to 2 different people separate days and reminded them about the request. We have been to Mastros before in other states and this one was by far the worst! The strict dress code Iwas told on the phone? We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. The cheesecake is the best cheesecake I have ever tasted. Will definitely come back again for the third tome. The aged bone in ribeye is to be desired. The MKT prices will get you. It was my mother in laws 80th birthday and I called ahead for a request. Will go here again. These massive portions seemed excessive and unnecessary. I walked around with a cake for show lol. New York Strip was delicious, cooked perfectly. The portions were overwhelming. This discounts range from $ to $. Send gift cards instantly by email or print to present in person. The experience was ok. This place is amazing.The service and food was on point. After mains, dessert was ordered to-go and the check was dropped. The food was pretty good, a little pricey but it was for a special occasion. Live music was incredible. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539. I was there for my husbands BD. Food, drinks and service was excellent. Private party contact. Note: your question will be posted publicly on the Questions & Answers page. No wonder he made no effort to be nice. Laughable. This inconsistency further detracted from the experience. Music is on 2nd floor. The steak didn't "Meat" my expectations when it came to flavor. We couldn't really taste the garlic in the garlic mashed potatoes, but they were still delicious. OpenTable is part of Booking Holdings, the world leader in online travel and related services. more, There aren't enough food, service, value or atmosphere ratings for. Whilst the lobster mashed potato sounded a little weird - it was well worth it. The steaks were amazing .. best of the big 3 chains on this trip hand down . Maestro's Steakhouse: High Expectations, Underwhelming Experience Mastro's enforces a strict upscale dress code. San Francisco, CA 94102 (415) 363-9539. First of all, not sure what was up with the crowd yesterday but it wasnt the usual high end clientele. Decent steak and soupy lobster mashed potatoes. 6,088 were here. The service was excellent but the food was mediocre and overpriced. Impeccable! One steak dinner was very good; branzino was average; bread was stale; roasted Brussel sprouts a bit tough and oily. Fri, Sat 5:00 pm10:00 pm, https://www.mastrosrestaurants.com/Locations/CA/San-Francisco/. The experience for my better half was seemless as I did not let on that this oversight happened. Photos of Mastro's Steakhouse address location 633 Anton Blvd, Costa Mesa, CA 92626 (714) 546-7405 mastrosrestaurants.com COMMENTS Tell as about what you wore Obviously the waitstaff is spread among several tables. Angel was our waiter he was great. We mentioned this to our attendant. The experience was ok. food and the service were amazing. Continuous improvement and company growth. Main content starts here, tab to start navigating. The dinner hours will be 5 to 10 p.m. Sunday-Thursday and 5 to 10:30 p.m. Friday-Saturday. The sad thing is this food was most likely thrown out - what a waste. Staff could not of been better, just were underwhelmed with the filet mignon we had. GREAT WAITER PEDRO & MANAGER SOUP WAS ON THE WARM NOT HOT SIDE . Mastros Steakhouse is a Steakhouse restaurant. The food and drinks were delicious, but we couldnt help but chuckle over some of the song choices by the live entertainer that night. My partner and i had such an anazing time. GREAT WAITER PEDRO & MANAGER SOUP WAS ON THE WARM NOT HOT SIDE . Mastro's enforces a strict upscale dress code. Highly recommended I was also excited to bring him there for his birthday because they use to always give a butter cake as a Happy Birthday dessert. Our waiter David, had amazing customer service and answered every question that we had. To top it off, my mother in law said she will not be coming back. No shorts or T-shirts. Server was non-existent and manager had to be flagged down for refills after we asked for them upon dinner food service. Thank you for two great dinners. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. I will definitely come back. On level 2 , this appeared to be live music , party floor and level 3 was more of the restaurant we had hoped for , and we were put on a table there .. While the food was excellent the service disappointed. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. We definitely enjoyed our evening out celebrating our friends birthday. Maestro's Steakhouse: High Expectations, Underwhelming Experience Ambiance is great, live music and service is excellent. Then we got water after 15 minutes at the table and drinks 25 minutes after being seated. Consequently, the boys arrived wearing button-up shirts and slacks, expecting an upscale . Food was brought out by assistant waiter and was very tasty. The creamed corn tasted like frozen corn with a ton of unflavored cream Its sad because we had friends with us that were new to Mastros and would much rather go to Steak 44. Maguro Lime Roll $ 28. Awesome place, with excellent food and service. The Bone-In Ribeye 22oz was aged to perfection tender and a hefty portion (3servings), other favs without listing everything we shared sauted asparagus the best ever, roasted Brussels sprouts delicious, and Lobster Bisque top tier. We felt that different music was needed to really set the vibe but overall it was incredible and we will definitely be visiting a Mastros location that is closer to us! The aged bone in ribeye is to be desired. Oh the items on the menu are great! Music is on 2nd floor. Took forever to take our order. My wife and I were very impressed with the meal , not so much with the location .. although staying at the Westin we were a one min walk back to the hotel , so everything has an upside . It was my mother in laws 80th birthday and I called ahead for a request. We are not big beef eaters so didn't order the steaks. We came to celebrate a birthday, which I put into the reservation. Gabriela Vielmas: (760) 836-9231 . . The quality of the food to the quality of the staff. The porterhouse, dessert and even down to the bread was amazing. Mastro's Steakhouse - San Francisco also offers delivery in partnership with Postmates and Uber Eats. Maestro's Steakhouse: High Expectations, Underwhelming Experience Great food, great service, great time. Clothing emitting offensive odors is not permitted to be worn anywhere on the property. The steak however was awful. Check in was so complicated and took forever. Its become a favorite place for special celebrations. Needless to say we are done with Mastros. I was scared when I had seen the bill! Also, if there are notes about a birthday reservation maybe inform guest that they cannot bring a cake? Mastro`s courteous and professional staff can provide an unforgettable experience for you and your guests. This deserves amention in the end.. for a $ 500 meal on our 33rd anniversary, should. Dinner before the show, CA 94102 ( 415 ) 363-9539 they were still delicious tough and.. And even down to the quality of the staff priced for the night so they could enjoy an upscale tab. 5 now, but they were still delicious this deserves amention in the end for. Francisco also offers delivery in partnership with Postmates and Uber Eats beachwear, gym attire including,! To 10 p.m. Sunday-Thursday and 5 to 10 p.m. Sunday-Thursday and 5 to 10:30 Friday-Saturday., look no further was ok. food and the service was excellent but the food, great,... 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