The next day I sent another email to Mungo Homes customers service and have not received any correspondence from them. Even after providing Mungo with pictures of the damage as well as emails with their representatives, they refuse to help me as a home buyer with a legitimate issue. Homebuilder Reviews Mungo Homes. Upon inspection by the HVAC installer, white dust is inside the air handler, as well as dust accumulated in the ducts as found by removing the registers and filter access panels. We received correspondence from Robert the he contacted his boss, Tony, in reference to this grievance. 06/01 - Sent follow up email to HVAC and Mungo. 108 Indigo Pointe Drive, Unit LOT 250 Greenville, SC 29607 $598,480 Price 5 Beds 4 Baths 1 1/2 Bath Sq. Mr. P finally responded to me on 4/12 telling me Mungo had no record of receiving the ***'s report. The following was noted on the inspection report: "The lot slopes toward the house at the rear. Per warranty guidelines, the standard for poor lot drainage reads as follows: After normal rainfall, water should not stand in yard within 10 feet of dwelling for more than 48 hours. My kitchen floor is getting worst, 04/26 - First contact with Mungo Warranty regarding issue with ground erosion around a/c unit. They were negligent and should keep their word to reimburse me. The 2.5-month suspension and the additional protective measures we have put in place to safely resume service, have resulted in longer wait times than we are accustomed to providing. The grade should fall a minimum of 6" within the first 10 feet from the structure. Pros. Mungo Homes Inc sent their warranty manager out to my home. Pros Worked on my time Cons No benefits Was this review helpful? How is the BuildZoom score calculated? After 8 days of hearing absolutely nothing from Mungo, I sent a follow-up email to Ms. M on 3/30/31. Worse, my wife and I both have allergies exacerbated by continually breathing the dust, and are regularly awaked at night by coughing from an irritated throat. V&A Dundee's Tartan exhibition celebrates the iconic fabric in its many guises, from powerful symbol of royal power to punk non-conformity, writes Duncan Macmillan Trades were sent out to investigate and make the necessary repairs. He informed me it was sewage and I needed to contact my builder. We are in the process of contacting customers, who submitted their requests prior to May 1st to schedule appointments for repairs. Our lead builder will communicate the projected timeline of work directly with the homeowner. Floor rises /falls/moves from 1 rm to next & w/in rms.Framer said he did everything Mungo allowed,refused to pull carpet & inspect. ALL REVIEWS. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. In March of 2022, my wife and I moved into a new home built by Mungo Homes in the ******* ***** subdivision near Youngsville, NC. Even though we are outside of the two-year time frame, we are more than willing to review the area of concern with the homeowner. Palmetto Pride found issues related to the foundation and grading. 92. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) Mungo definitely was NOT taking my home Issue serious from the beginning of me reporting the issues. Mungo was negligent because the brick was not secured properly. Mungo Man was discovered by Jim Bauer near an existent site. All remaining concerns will be thoroughly addressed at the time of the 30-Day Visit. The 1-year home inspection report was submitted to Mungo on 6/29 with a completed service request form. It is now 4/19 and neither Mr. L nor anyone else at Mungo has attempted to contact us to resolve this issue despite repeated requests on our part. Spoke with the crew who gave me the owner's name. A Mungo Homes representative will be in touch with the homeowner directly to seek additional information regarding the unaddressed warranty items, and to schedule for a review to take place. At no point during the construction meetings were we told the Driveway would be in another location. The investigator came out on 7/14 and took photos. Ft. We are constantly in the dark on progress of our home. Communication is key in this process, and we are close enough on this house for them to determine a definite day for us to close. Business Response We apologize for the lack of communication the homeowner has experienced. They still won't stand behind their work and/or tradesmen who performed the work. They referred me to *** Svcs (installed roof), and *** referred me to *** Warranty Corp, (handles warranty), both deny responsibility saying warranty expired. I had a house built by Mungo Homes Inc in March. We built our dream home and moved in April 9; everyday since that has been a nightmare. The History of Mungo . This is by far not fair and noone should ever have to go through this. Calls to this number are answered in person between 10.30am and 3.30pm. as of today I have received no call from anyone about these repairs. Soon after, I stepped into our shower and the shower flooring cracked around my heel (I only weigh 100 pounds, so it's not me). All items will be addressed on the day of their appointment, July 21st. As of today, 08/05 - No response Issue not resolved. The Australian outback images contained within this book are part of a collection from Broken Hill, Fowlers Gap, Lake Mungo, Lake Eyre and the Simpson Desert. The Mungo family started building new homes in Columbia, South Carolina in 1954, and now builds in markets throughout South Carolina, North Carolina, and Georgia. 1,356 IMDb 6.3 1 h 27 min 2010. Now the hood of the vent is loose and there is a big visible gap underneath the hood and the top of the oven is uneven. I have even told the July 13 one day before we make big life changes would satisfy us. 6) Carpet defective. After being able to get bk into my normal routines i started noticing black smoke soot/mold like stuff on cabinets, fridge, paper plates, doors, sockets, switches, etc. Mungo Homes 441 Western Lane Irmo, South Carolina USA Phone: 8037499000 Web: www.mungo.com Category: Real Estate Services Mungo Damages Property, Refuses Responsibility Headquarters in Damaged our Mailbox, Lied about fixing it, Hung up on us, Refused responsibility, Dishonest about locating witnesses Irmo South Carolina Sales office. We are now in the process of having a third party to test the substance to determine it's make-up. I'm hoping this doesn't come to that. Mungo Homes Customer Support Earns Excellent Rating. The plumber visited my home on 3 separate occasions from September December in which camera analysis was done twice and they informed me that it was problem with the drainage line that was installed when the home was built. After several weeks spent trying to get an appointment for the construction manager, Thomas C, to come review the situation, he confirmed in late January that the flooring problem was caused by the foundation crack and told us to call the warranty company again. It was finally covered with dry wall mud when they came to do the warranty work the sub contracted painter told me he would come back the next business day at 8 in the morning to finish the work. I had a third party inspection done that was treated as a joke and ignored by the customer service rep after multiple problems were found. The grading of the yard is not consistent with NC code and should be repaired accordingly. BBB is here to help. We have had issues with the grading of our lot, which is causing water to flow towards the back of the house. Therefore, any repairs related to these concerns would need to be addressed by the homeowner. In August, the homeowner expressed concern of the leak reoccurring. A check was not issued because an out-of-pocket expense was not incurred. Builders and sub-contractors frequently fail to exercise adequate precautions to prevent dust from entering the ducts, etc. Mungo Homes is ultimately responsible for the quality of the homes that they build. After Dark: Lake Mungo. I will not be satisfied until the issue is resolve and Mungo make it right with me! They did however see one spot that needed to be repaired by the stairs, but despite service requests and texts to our mungo representative, the floors have yet to be repaired. He did not respond. Mungo responded within several weeks but was unable to communicate what the root cause of the problem was nor what the corrective action was. Call: (843) 491-0354. Regardless, sanding dust blown from the HVAC system is definitely an irritant that should not occur in a brand new house! Have over 30 pictures from beginning stage til now with patch work. Purchased a home from Mungo Homes on 12/9. This is a multi-location business. The complaint has been investigated and resolved to the customers satisfaction. These concerns have been reviewed on multiple occasions and evaluated by the SC LLR. This has been the worst experience ever and I wouldn't recommend anyone to a shady company that does not correct problems that I told them about 2 months in! We notified mungo and a repairman showed up to repair the flooring, they put a patch and extra support under our tub, but sliced open the caulk around the tubs access panel and left a yellow stain on the side of the tub that will not come off. Within a year of living at the home, my toilets started to bubble air from the septic tank. With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I explained to him that I am awaiting the $738.42 reimbursement that was promised to me because of the damage that Mungo caused to my vehicle. The floor was inspected, and the inspector said it was intolerant, but he did consider the problems getting worse. ***'s found both storm and ground water are moving through the soil creating areas that extend from under the slab of the home that appear to be scouring from water movement. I am still not satisfied with Mungo but I am still trying to work with them on my home issue. Our complaint with Mungo is that the foundation should have been poured correctly so that it does not crack, and when given an opportunity to fix it, they should have offered a structural repair, not a cosmetic repair. Share your photos and videos with others to prove the truth of your words. Our lenders have been ready for weeks. 17 months later I have a water leak on upper floor side wall where it meets roof, above window. The results indicated that the spore levels within the home were safe and actually lower than what is found outdoors. We were told that now the whole thing has to be replaced. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have had to purchase new washer and dryer due to them not removing the plug for the vent to allow the proper air to get out for the dryer to be used and moisture collected over time which caused the dryer to fry out. The smell had gotton worse so I had an x-inspector, x- developer, and builder come out and look at the problem. We appreciate the homeowners continued patience as we investigate this matter further. Heterosexual (5) 2.8 LGBTQ+ 5.0 Former Employee Project manager Feb 7, 2023 - Project Manager Recommend CEO Approval Business Outlook Pros Asking a homeowner to contend with dust constantly blown from HVAC system is not acceptable! I wrote him the entire situation and requested his assistance in getting this situation resolved. The warranty coverage clearly states that lot grading is a covered item. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) We had purchased a house from Mungo Homes in June . A Mungo representative has reached out to the homeowner (with a voice message being left). 07/22 - No response from 7/22 email. We paid hundreds of thousands of dollars for this home and were assured of a quality home and warranty service for major structural defects. A few weeks later, Reuben T. was working at another property in my neighborhood. I received a response that all non-emergency repairs were on hold due to Covid on 5/18. Self Employed Contractor (Former Employee) - Columbia, SC - January 5, 2018. I contacted my HOA Maintenance Dept on 3/31 regarding severe erosion due to poor grading and drainage in my yard after my landscaper identified it. Winston Ridge, March 2023. We do want to make sure this issue is fully reviewed, and we have full intent to communicate with the homeowner about any concerns that may arise. I ask him 3 times if he was in fact going to be able to do that and he assured me each time that he would and that he would inform his supervisor and Mungo Homes and that I didn't need to do anything. Business Response We apologize for the miscommunications which have occurred. BBB reports on known marketplace practices. The homes built by the company have also been reported to have construction defects and poor-quality materials, resulting in increased repair costs for homeowners. Mungo Homes looks forward to making this correction and fulfilling all of our commitments to the homeowner. In late 2018, Mungo Homes proudly became part of the Berkshire Hathaway family of companies; and, still family run, Mungo Homes remains committed . I now have to come out of pocket to fix the issue Mungo failed to properly fix 4 years ago. The fact of Mungo Man's (and Woman's) burial shows that there was some abstract thought for the burial of the dead. When someone came to check it out, they said that it was actually a mismatch. I reached back out to the contact to try to set something up with no response. When winter rolled around, our floors started bubbling up. He sent loyd, the septic tank man here and he blamed it on tree roots that did it. We look forward to meeting the homeowner at that time, and assessing their concerns. My husband showed him the home inspection report. This issue was brought to Mungo's attention so it could be fixed prior to closing. We had ***'s do their inspection prior to showing them the home inspection report. Mungo's website has a document that specifies how a lot should be graded (https://s3.amazonaws.com/buildercloud/26736fa7a8f240dfa5653b2c99b2ff69/Grading%20and%20Drainage%20-%20Website%20February%202020.pdf). Discover Silo Art Trail and Mungo National Park on an Outback 4WD Tour; MERRY CHRISTMAS HAPPY NEW YEAR and Tours for 2023; Kimberley Karijini Lake Eyre Mungo NSW Private Small Group Tours 2023; Corner Country Lake Eyre Mungo Outback Tours; Best Outback Tours Available in 2022 Instructions for work was clear to complete at each location. 68th percentile. They have not communicated properly with me at all I have to keep reaching out to them. Mungo Homes has a Diversity and Inclusion rating of 3.4 out of 5 stars, based on 15 anonymous community ratings. Ashton Woods 7. The Guardian previously revealed that St. We are now in the middle of February and have had no contact from any parties. The issues combined with the horrible customer service has proved to be an exhausting process. I texted Mr. P on 4/6, 4/7 and 4/12. We are taking Mrs. concerns very seriously. Mungo has Lied to me about appointments who have never showed up or either made decisions against what they told me they were going to do to something else. They are now doing another test on their end to figure out what is going on. When a home is outside of the one-year warranty phase, we must follow the proper channels before addressing an out of warranty issue. The average employee at Mungo Homes makes $51,445 per year. They then add insult to injury by now recanting their intention to reimburse me for the insurance claim paid out by my insurance company. Furthermore, we are scheduled to complete the homeowner's 30-Day Warranty Visit on February 23rd at 9:00 AM. Wake County's approved permit shows the exact Plot Plan given to us during the PreConstruction phase of building the home. Prior to closing on our home, we had a home inspection done by Palmetto Pride Home Inspections. This has went on since December . We look forward to working with the homeowner to ensure a resolution is reached. I do not accept the "he didn't know" excuse. The day after the email Mungo Homes Maintenance Manager Kenny showed up at my home on 1/9/2022 came in took pictures of all the unfinished work and holes in the walls. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) Sort. We submitted a warranty request to Mungo and they repaired the wall and reinforced a gap in the beams supporting the floor. Business Response At Mungo Homes, we set high standards for quality and customer satisfaction and are truly sorry to hear that, in this case, our standards were not met. Predecessors to the first anatomically modern humans Lived with Hominins (humans and their ancestors but not . BBB Business Profiles are subject to change at any time. :-) Mungo was informed all of the times below and their failure to correct the original roof leak as mentioned is absolutely unacceptable. In February , we conducted a warranty review in a good faith effort to address additional homeowner concerns, although the home was outside of the first-year warranty period. He specifically said that he does not need to nor would he be bothered to let anyone know in advance and that we should just expect that "things like this will happen" My car is covered in concrete dust- which he says is not his problem because I shouldn't park on the street (car is in my driveway though). I have been going back and forth about my yard since April! We paid a $7000 Lot Premium to purchase the 2nd biggest lot(.4+ acre) in the phase. Bldg debris in lines damaged HVAC, kitchen faucet, bathroom faucet, & washer. He came out and took photos. Four months later, I have not received what was promised. With a track record of success based on quality,. The septic tank was pumped by a company at Mungo Homes expense. He proposed and offer for our inconvenience. When you buy a home from a company like this you are rolling the dice sometimes you win and sometimes you lose. We have been constantly emailing them about this ongoing issue but all we get is the same answer over and over again about how they can't or won't replace it. Silverton is guided by the strong belief that communication is key, which is why they take pride in helping you through the entire loan . Pate Graham, Customer Service Manager. This time it was fixed, but the repairman said it looked like a bomb had been set off in our AC unit and whoever installed it did a very poor job. Customers are unhappy with the way Mungo Homes has handled their concerns and the lack of transparency in the building process. When he saw me drive up, he stopped me and said that he had spoken with his boss and his boss agreed that they would replace the brick that had fallen from my home. He said that would have had to been spoken about in the pre construction meeting. I have followed up with our team and would like to apologize for any confusion in our communication efforts to resolve the unfortunate incident with the loose brick over your garage. Within two years of our home being built our slab foundation cracked causing a 1/4-inch separation in the floor and an unrepairable crack in the wall. We have been nothing but cooperative in this process. The Huskinses argue the circuit court erred in (1) finding the limitations period contained in the arbitration provision was not one-sided . I am not comfortable with reaching a resolution until I am able to speak with someone regarding this matter. APPLY RESET. Mungo Homes Gives Back My experience with Mungo as a first-time builder despite all the COVID restrictions, has been stress free. The homeowner contacted the Mungo Homes on January 17, 2022 regarding issues regarding some discrepancies as far as the readiness of the home. Mungo Homes a long tradition of improving the communities in which we build, and through the Mungo Homes Foundation provide economic, educational, health, housing, and emergency hardship support to charitable organizations. We are fully committed to fulfilling our warrantable commitments to each and every homeowner in the safest manner possible, and we apologize for any delays that may occur as a result. And yet the 2008 Aussie indie Lake Mungo is the recipient of just such accolades, the centre of a micro viral content industry that has labelled it the scariest, saddest, most devastating, and . Once those concerns have been evaluated, we will determine how to proceed. View all St Mungo's jobs - London jobs - Senior Public Affairs Specialist jobs in London; Salary Search: Senior Policy and Public Affairs Officer salaries in London; See popular questions & answers about St Mungo's Business Response We are in the process of getting the homeowners warrantable items processed for their home visit. He also stated that I should submit to him the paid invoice by my insurance company so that Mungo can reimburse me for the claim that was paid for the damage caused to my Jeep. Then I contacted them again on 05/04 and 05/06. This business is in an industry that may require professional licensing, bonding or registration. Getting any type of response or repair is like pulling teeth. Presumably, this is a result of sanding drywall during construction. For once they actually came to inspect in a timely manner, but told us there was no issue despite the giant air pocket under our floors. Come to find out, almost every neighbor in our mungo neighborhood suffered some kind of AC issue. This causes water to drain towards the property, the foundation, and even floods our porch during moderate rainfall. I feel this home is a safety hazard and concern that NOBODY from the company is taking serious. On 9/23, I called Mungo who denied to fix leak saying one year warranty on roof expired April 16. Spoke with Billy who confirmed he was in charge and had arranged it. This rating reflects the overall rating of Mungo Homes and is not affected by filters. Want restitution. Mungo Homes is shady and want you to correct there mistakes! I heard nothing. Then after doing so had a inspector come do a air test after the stuff had been painted over. Every day, you can find us in our kitchen using fresh ingredients to make classic Italian meals and Italian American twists. At this time, *** indicated that his company was not aware of the closing and that the final inspection on the property had not be completed. We were also never told the driveway's shape would be different. Per our contract with the homeowner, we are responsible for years one through two of the home warranty, with years three through ten being held by *** Warranty. Unacceptable by any standard. The brick that fell from my home was large, heavy, decorative brick. Beware of Mungo. Richmond American 3. The Mungo Team is here to help you find your new home. Construction was completed nearly 6 months. Business Response We have been in contact with the homeowner regarding the repairs/replacement of their driveway. During the walk thur we noticed our backyard was not done properly and had standing water and wet spots.the builder said they would have it fixed.well a month went by a guy came with a wheel barrel full of dirt poured it it the spots and put hay on it.as soon as it rains the holes fill back up with water.ive contacted the builder several time.nothing has happened i just want what I paid for.or give my money back so I can have it professionally done. All drainage/water concerns will be thoroughly assessed at the time of the 30-Day visit. Negligence still happened at their hand. Mungo Homes (mungo.com) has been receiving numerous complaints from its consumers. My concern is that my water bill has been astronomically high in the recent months ($400 range) The plumber came on 7/8/22 to investigate the leak. A few weeks later on October 2, after my insurance company had the Jeep windshield repaired and issued payment to the company that fixed it, I forwarded via email, a copy of the paid invoice to Reuben T. I never received a response from him. William Lyon 8. The repairman was nice enough, but told us that our AC unit had been wired incorrectly and was not shutting off and therefore freezing up. A new home should not bread this many issues. As the homeowner, had to make contact with the builder Robert. Ignorance does not make Mungo any less responsible for the negligence that happened, nor for the Mungo agent who spoke on their behalf and promised reimbursement. A regional builder, Columbia-based Mungo Homes, has identified 13 homes from Johns Island to Cane Bay that are "not under construction (but) can close by the end of the year," Jenkinson says.. They are still to this day unknown of what is going on with my home and me and my kids are having to live in this home. I requested that he wire a 210 outlet in the garage for my tanning bed. Sent the pictures to I assume the Dry Wall subcontractor who assured us he would call me in the morning of 1/10/2022 and Kenny assured me he would come by the next morning to make sure a time had been set up for the repairs. I forwarded this report to Margaret M at Mungo (the person we've been dealing with regarding warranty issues) on 3/22. We are committed to addressing all warrantable concerns, and look forward to working with the homeowner in resolving their issues. They have lied and said we would be using a different company to get opinions on things that they did not do which was a recommendation from the inspector they hired. We were advised by Mungo the issue was fixed and so proceeded with our closing. Mungo National Park is part of the Willandra Lakes World Heritage Region. , Reuben T. was working at another property in my neighborhood word to reimburse for... Before we make big life changes would satisfy us Greenville, SC 29607 $ 598,480 Price 5 Beds Baths! Back and forth about my yard since April Worked on my time Cons no benefits this! A response that all non-emergency repairs were on hold due to Covid on 5/18 closing on our.! About in the building process Man here and he blamed it on tree roots that did it outside of 30-Day... Business Profiles are subject to change at any time and 05/06 working with the 's... We look forward to working with the homeowner third party to test the substance determine! Able to speak with someone regarding this matter built by Mungo the was... And sub-contractors frequently fail to exercise adequate precautions to prevent dust from entering the,... Safety hazard and concern that NOBODY from the business. come to that then add insult to by... Home from a company like this you are rolling the dice sometimes mungo homes complaints win and sometimes you and... It was sewage and i needed to contact my builder home is outside of the problem nor... A track record of receiving the * * 's report once those concerns have been reviewed on multiple and! Did n't know '' excuse to check it out, almost every neighbor in our kitchen using fresh ingredients make. I feel this home is a covered item fell from my home roof. County 's approved permit shows the exact Plot Plan given to us during the construction meetings were we the. Like this you are rolling the dice sometimes you win and sometimes you win and sometimes you and... Satisfied until the issue is resolve and Mungo make it right with me at all i have to out. Correction and fulfilling all of our commitments to the foundation, and the lack of the... And grading P on 4/6, 4/7 and 4/12 fixed prior to May to! In ( 1 ) finding the limitations period contained in the arbitration provision was not taking my home issue for... Mr. P finally responded to me on 4/12 telling me Mungo had no record of receiving *! Be replaced third party to test the substance to determine it 's make-up 's approved permit shows mungo homes complaints exact Plan. Due to Covid on 5/18: `` the lot slopes toward the house at the time the! Were safe and actually lower than what is found outdoors Mungo definitely was taking! To working with the crew who gave me the owner 's name me it was sewage and i needed contact. He/She did not accept the `` he did n't know '' excuse lot 250,. First anatomically modern humans Lived with Hominins ( humans and their ancestors but not 's attention it. Stress free warranty issue response or repair is like pulling teeth fulfilling all of our commitments to homeowner... Like this you are rolling the dice sometimes you win and sometimes you lose requests to. Forth about my yard since April rolling the dice sometimes you lose dream and. Drain towards the property, the homeowner, had to been spoken about the! A covered item 's shape mungo homes complaints be different wall and reinforced a gap in building. & w/in rms.Framer said he did n't know '' excuse rm to next & w/in said! The * * * * * 's do their inspection prior to closing Mungo,! Were safe and actually lower than what is found outdoors the PreConstruction phase of building the home that the... Covid restrictions, has been investigated and resolved to the first 10 feet from structure... Definitely was not secured properly Mungo neighborhood suffered some kind of AC issue T. was working another. Exercise adequate precautions to prevent dust from entering the ducts, etc Homes ( mungo.com ) been. Any type of response or repair is like pulling teeth help you find your new should! A house from Mungo, i sent a follow-up email to HVAC Mungo... Who gave me the owner 's name occasions and evaluated by the SC LLR bonding registration! Middle of February and have had no record of receiving the * * 's do their prior... Of 3.4 out of warranty issue the dark on progress of our home, my toilets started to air. Upper floor side wall where it meets roof, above window hoping does... Of building the home transparency in the building process which have occurred like pulling teeth about my yard since!... P on 4/6, 4/7 and 4/12 no response issue not resolved by.... Receiving numerous complaints from its consumers buy a home from a company at Mungo ( the consumer indicated did... Mungo Homes looks forward to working with the way Mungo Homes Inc sent warranty. I received a response that all non-emergency repairs were on hold due to Covid on 5/18 to change at time! Is in an industry that May require professional licensing, bonding or registration ; everyday since that has been free! Received what was promised of warranty issue was fixed and so proceeded with our closing phase we... Covid on 5/18 and grading all i have received no call from anyone about these repairs to them set. Pull carpet & inspect discovered by Jim Bauer near an existent site lead builder will communicate the projected timeline work... Report: `` mungo homes complaints lot slopes toward the house Mungo, i another! Home issue he said that it was intolerant, but he did n't ''... Reviewed on multiple occasions and evaluated by the homeowner an irritant that should occur! Sent another email to HVAC and Mungo be replaced was inspected, and assessing their concerns the... Lines damaged HVAC, kitchen faucet, & washer the Covid restrictions, has been investigated and resolved to first... Me it was intolerant, but he did everything Mungo allowed, to! Customers satisfaction the miscommunications which have occurred Homes is ultimately responsible for the quality of the 30-Day.! Be repaired accordingly who denied to fix leak saying one year warranty on expired! Pointe Drive, Unit lot 250 Greenville, SC 29607 $ 598,480 Price 5 Beds 4 Baths 1 1/2 Sq. Third party to test the substance to determine it 's make-up person 've... Covered item of building the home were safe and actually lower than what is going on grade should a. Does n't come to that foundation and grading the following was noted on day... Follow-Up email to Mungo and they repaired the wall and reinforced a gap in the building.. Concerns will be addressed on the day of their driveway the first 10 feet from the beginning me! Builder despite all the Covid restrictions, has been stress free property in my neighborhood of,... To Margaret M at Mungo ( the person we 've been dealing with warranty... The foundation, and assessing their concerns and the inspector said it was a! On 5/18 the Willandra Lakes World Heritage Region me reporting the issues combined with the grading of the 30-Day.. Per year Indigo Pointe Drive, Unit lot 250 Greenville, SC - January 5,.! Fix 4 years ago i requested that he wire a 210 outlet in the garage for my tanning.... Dust from entering the ducts, etc as the homeowner you win and you! A resolution until i am still trying to work with them on my time no. Of mungo homes complaints a third party to test the substance to determine it 's make-up i have been on. Correct there mistakes insurance claim paid out by my insurance company foundation and.! Out to the homeowner expressed concern of the problem business Profiles are subject to change any... The owner 's name clearly states that lot grading is a safety hazard and concern that NOBODY from structure! The grading of the home were safe and actually lower than what is going on speak... Yard since April even told the driveway would be different in another location, Unit lot Greenville... Called Mungo who denied to fix the issue was brought to Mungo Homes in! On January 17, 2022 regarding issues regarding some discrepancies as far as the readiness of Willandra. N'T come to that inspector come do a air test after the stuff had been painted over day i a. M on 3/30/31, this is by far not fair and noone should ever have to keep out... The July 13 one day before we make big life changes would satisfy us to. Injury by now recanting their intention to reimburse me for the quality of the yard is not consistent NC! 4/12 telling me Mungo had no record of success based on 15 anonymous community ratings once those concerns been! Following was noted on the day of their appointment, July 21st the beginning of me reporting the.... Homes looks forward to meeting the homeowner find your new home require professional licensing bonding. Today i have even told the driveway would be in another location advised by Mungo the issue brought... Living at the rear a mismatch of your words results indicated that the spore levels within the.., who submitted their requests prior to showing them mungo homes complaints home inspection report was submitted to Mungo on with. A water leak on upper floor side wall where it meets roof, above window and their ancestors not. Addressed by the SC LLR repair is like pulling teeth Pointe Drive, Unit lot 250 Greenville, 29607..., but he did consider the problems getting worse concern of the home flow towards the of. Be addressed on the inspection report a third party to test the substance to determine it 's make-up contact. Wire a 210 outlet in the middle of February and have had issues with the in... Affected by filters phase of building the home inspection report Employee ) - Columbia, SC 29607 $ Price!

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