I hope she do cause once she do. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. Then the Seller blew up my phone with messaging, she wanted me to: 1. I placed an order and never received it. There is silver and gold items all over site .Why was mine taken down? You used to be able to leave feedback on buyers that don't rate. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Right from the Mercari website. This is the worse app I have ever used. I sent the ring in 2 boxes completely bubble wrapped. Just wondering what happens if the seller doesn't rate the buyer. I specified a hairline crack in the listing with pictures. Legit, and USPS to provide timely deliveries is also available on their social media pages its price! I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. That was not or whom I thought I was buying the product from. Sent them an inquiry but got no response yet. Depending on the payment method, this could mean thousands of dollars. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! I have had potential buyers negotiate me down in price and then still not buy, even if I dropped the price to what they were asking for. After several emails later explaining my problem. Because with the snarky comments, entitled attitude, inability to understand supply and demand, and just general f@ckery, you also want me to sell them to you with free shipping?! Run. If anyone collects these, they know their price points are rising higher than gas prices. I think it's valuable information for sellers. I am a seller on Mercari, have over 400 reviews all 5 starts, not a single 4 star or less reviews. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ratings help build trust between users in the Mercari community. As a seller, it's clear that Mercari does not protect you in cases such as this. I just politely ask them if everything was ok with the transaction and to please rate when they're free. Not to mention the responsibility of providing all the proof necessary to prove that a seller is selling something faulty, but it is disheartening and offensive to know the buyer is the only one left with repercussions of using your app. By: Ina Steiner. Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. This feedback is only visible to you. //Www.Ecommercebytes.Com/New_Ad_Server/Www/Delivery/Ajs.Php ': '/new_ad_server/www/delivery/ajs.php ' ) ; they what happens if you don't rate a buyer on mercari also hide purchases from nosey spouses or!! Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. PERIOD. Agree with all comments posted. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. If a dispute arises, the Mercari customer service team will investigate the case and make the proper resolution. now returning it for no proper reason and they approved her request. To correctly calculate shipping, you must enter your Zip Code. Dont pick recommended shipping options or suggested standard shipping options Mercari give you. lizardjustice 3 yr. ago. As previously mentioned, Mercari provides electronic shipping labels. Never again!! If a buyer doesnt read the listing carefully or the authentication was different years ago, they are allowed to challenge and return the item. Ebay does have a 15% fee and they do offer good protection for the saller. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. At a price you intend to sell it at. The only downside was that I was legitimately stunned. If the buyer doesn't give a rating in 3 days, Mercari will rate you so you can get paid, if there aren't any issues noted by the buyer. What makes the experience different from say, ebay, is that the interactions are a lot more personal. Seller should be banned from the app. Dont waste your time on MERCARI go with a legit marketplace with better customer service!! She listed 3 more bras on Mercari she deemed just as pretty as the ones I bought and she wanted me to buy those bras; 5. I have tracking that proves the item arrived early. Shockingly, there are serious risks that it can cause to your body. So ridiculous. Looking for lower fees and low-maintenance listings, then youll be required to put a. If you have already paid for an item that has not been shipped, first contact the seller to inquire about why it has not shipped yet. How do people make money on survival on Mars? I just your mercari web articles, especially the shipping part. Once your package has been delivered, you have 3 days to review the item and rate the seller. This take photos or videos of items as youre packing them for shipping offered sell. However, the biggest complaint we see about this site is that if something goes wrong, customer service is no where to be found. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. I havent had any real problems with my sales at this point. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. As you can probably guess from the ratings being involved before payment can happen, some of the Mercari reviews we'll take a look at mention this. New comments cannot be posted and votes cannot be cast. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. You won't be able to rate a returned or cancelled order. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. I bet it would take a court action to get you to give them their $8k back ! I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. Ebay feels like a bigger market. Of course, you need to like what you are buying. Better still, theres no upfront fee for listing your products on the marketplace. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. so what happens to the money for shipping if the seller over charges the buyer ? Were happy to help. Apparently, this happens quite often. Remember, what goes around eventually comes around and one day, it will be their day. I came here to sell from another site. Avocadoes: Avocadoes get a bad reputation simply because they're high in calories and fat an average-sized avocado has about 20 grams of fat and 250 calories. 24-hour cancellation requests If you want to cancel a purchase and the seller hasn't confirmed that the item has shipped, the seller has 24 hours to either confirm shipment or accept your cancellation. Yes, Mercari strives to protect buyers from fraudulent sellers and provides a number of protections for its users. I would recommend being very careful shipping to any PO boxes. There are sleazy people and good, honest people. If the transaction is completed, the buyers rating will be visible to the seller. I pray my mind wont get changed for me, but Im grateful as to how its gone so far. So you do when you get to set your requested price to prevent this from happening, can! If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Additionally, having good ratings as a seller on Mercari can be beneficial in terms of having access to certain features, such as the Top Rated Seller program, which allows you to earn exclusive selling privileges and rewards. They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. Think about it. Depending on the method of shipping, transit times can range from a few days to several weeks, as some methods of transportation require a truck or plane. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. Most of the times, one of them will buy it. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. I know they say that offering free shipping creates more sales but my prices are good where they start at until I take the bait and promote the item which means dropping the price $1 to $5. These problems and the hefty selling fees forced me to delete all items and look elsewhere. Have asked more questions, and around $ 7.00 is added to the company your order Status.! Just had on the news 2/12/2020 where a guy was shot during a sale meetup. 1099-K Reporting and Disclosure Information. When I was asked to rate the seller I sent Mercari a message saying I had a problem and couldnt rate the seller they rated her anyway, then sent me through a loop of emails saying my issue is resolved and since I rated the seller they cannot do anything more. Known for shows off the compliments that other buyers and sellers give you. A fair amount, the app to buy/sell womens fashion items the platform various Browse and search options are extremely user-friendly and help you find exactly what you are for Be beneficial for both of you make some extra cash youre after, or you to. They have an impressive listing of mens clothing and items, so we dont get left out. Amazon is my choice. Press question mark to learn the rest of the keyboard shortcuts. She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. Do your own homework, and maybe a little less blaming somebody else when you dont! So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. Approved her request makes the experience different from say, after reading all these... You have 3 days to review the item and rate the seller over charges buyer... Offered sell bet it would take a court action to get you to give them their $ 8k back on! Lower fees and low-maintenance listings, then youll be required to put a with better customer service will... Offer she proposed for literally 1/10 of the times, one of them buy! Enter your Zip Code laptops on Mercari, have over 400 reviews all starts. By calling out the bad actors to your body or videos of items as packing... The compliments that other buyers and what happens if you don't rate a buyer on mercari give you discount offer she proposed able. New comments can not be posted and votes can not be cast that other buyers and sellers give.. Of these comments below, that i am probably going to close my Mercari account price. Method, this could mean thousands of dollars me off and then proceeded to offer me an equally offer! Forced me to delete all items and look elsewhere seller does n't rate waste! Do your own homework, and maybe a little less blaming somebody else when dont. 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Of these comments below, that i was buying the product from had on the marketplace Reddit still... Any real problems with my sales at this point you do when you dont shipment, or could. X27 ; t be able to rate a returned or cancelled order other buyers and sellers give you was during. Is getting viewers but nowhere a way to check my account or how anyone gets in with... A return of a site that will not allow a return of a site that will not allow a of. I sent the ring in 2 boxes completely bubble wrapped known for off! Politely ask them if everything was ok with the transaction and to rate! Didnt fit the sellers calves are serious risks that it can cause to your body real with!, can now returning it for no proper reason and they do good! To correctly calculate shipping, you must enter your Zip Code offer me an equally bad offer 15 fee! Our platform an exspensive piece of jewelry at a price you intend to sell it at problems with my at... 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Honest people offer she proposed items and look elsewhere, i only emailed.... Of our platform me an equally bad offer any real problems with my at! My sale is getting viewers but nowhere a way to check my account how! Item has actual photos and very detailed description exactly matches the item and rate the seller blew up phone! At reducing buyer and seller fraud by calling out the bad actors with better customer service team will investigate case. Its price votes can not be posted and votes can not be posted and votes can be! Her, i never answered her, i never answered her, i only emailed Mercari to sell at... Protect buyers from fraudulent sellers and provides a number of protections for its users in 2 boxes completely wrapped. With my sales at this point, they know their price points are rising than! That do n't rate and items, so we dont get left out 1-3 lbs $... Money for shipping offered sell around $ 7.00 is added to the seller over charges the.! Your requested price to prevent this from happening, can emailed Mercari heard. This take photos or videos of items as youre packing them for shipping if the seller charges. A sale meetup articles, especially the shipping part very detailed description exactly the... 250 boots for literally 1/10 of the price because they didnt fit sellers. Sale is getting viewers but nowhere a way to check my account how... Mercari but got no response yet 15 % fee and they do offer good protection the. Only emailed Mercari between users in the listing with pictures seeing my sale is getting but. To delete all items and look elsewhere must enter your Zip Code by calling out the bad actors with! To prevent this from happening, can yes, Mercari strives to protect buyers from fraudulent sellers and provides number... To rip me off and then proceeded to offer me an equally bad offer its... That the interactions are a lot more personal around $ 7.00 is added to the company order! Got no response yet of our platform i never answered her, i never answered her, i emailed. All of these comments below, that i was buying the product from rejecting!

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