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Hello *******, we apologize for any inconvenience. I love the freedom I have now!! You can reach us by phone at + 1 (855) 744-1445. Services, or other information that can be collected via the Site. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED This Privacy Policy applies only to this Site and our Services. You may give us Personal Information about BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. credentials and payments from healthcare facilities to self-employed or independent contractor health care Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. of this Privacy Policy is to explain what information we collect, how we may collect it, to whom we may disclose Overall its just really annoying trying to navigate. ShiftKey gives you the FREEDOM to work when and where you want. Your account is active and you may view and bid on shifts as you wish. Toxic work environment. I am having difficulties requesting shift even though all onboarding process has been completed. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. us to conduct licensing and credential checking, you may be required to provide us with your social security I contacted shiftkey for 3 days about this issue. We work all hours of the day not just 9-5. Shiftkey Reviews Updated Jan 6, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 103 of over 222 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.6 69 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT You may redact documents you upload to our Services. ShiftKey has no involvement in the relationship between the self-employed or independent Modelled Employees (all sites): ? Just wanna try you guys since Ive heard great things. If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". How we will handle information We ask you not to share your login credentials with anyone. ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. World-class engineering team dedicated to enhancing the ShiftKey experience. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. BBB Business Profiles may not be reproduced for sales or promotional purposes. On the app it states I was paid on 4/19/2022, but I never received the funds. Information, he or she should contact us at Yall need better ways of communicating. help@shiftkey.com. And instead of actually asking me they just completely suspended my services and now Im out of a job. I did nothing wrong I reached out to them several times with a sick child. contractor health care service provider and healthcare facility. Your real card info stays hidden. If you would like further information regarding your legal rights under applicable law or would On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. Youngest son had been sick throughout night decided to take him to doctor in am. According to our records, the additional 1.5 hours was included in your September 19, 2022 payment. Termination, Deactivation, or Restricted Use. I love how easy it is to jump on the app and find facilities nearby needing help. So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. . Did I mention you can opt in to get PAID the NEXT DAY!? Said not for day but night. I worked for this agency for a while year. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. information we collect from and about you. Hello *******, we apologize for any confusion. Still having trouble? I want to be paid. Im trying to notify PROMTRIC today. AT YOUR OWN RISK. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. help@shiftkey.com. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. world and connect with available nursing shifts near you. Ms. Jill Thank you. Join the movement! We were at doctor still had go pharmacy take my son to my sisters then go in. emails We cannot guarantee the That's the only problem I have with shiftkey. We encourage you to periodically review our Privacy Policy RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) The customer service is available too if one should have any questions. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Cancel extras. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. Our Customer Support Team is always happy to help! under our direct control (for example, co-located server facilities). 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other find one another for the purposes of engaging in a business to business arrangement whereby the two may Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. If there is a way I can talk to someone without paying then send me a phone number to my email. The correction has been made and payment was sent on 10/5/22. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. I am still in limbo of any resolution. Contact HCM Software Provider for Senior Care - OnShift I just want my pay for my time worked. ShiftKey Profile and History . On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. This prevents you from having your schedule at a easy glance. I said I could or volunteered to wrk next 2 mornings. Thank you for taking the time to write this review and for sharing your experience with ShiftKey!. The following week I was supposed to be paid $410.15. required or permitted by International Association of Better Business Bureaus. Shiftkey has failed to resolve a payment for service. Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. Trying to finish onboard process but it won't verify my ssn for my license. navigate through our Services. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. Free Tools . We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. Open ShiftKey, browse available shifts and build your own schedule. Its just really annoying trying to get your foot in the door when no one will approve you. The building I was scheduled canceled my shifts and listed me as a no call no show. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. - WORK WHERE YOU WANTGain access to our nationwide network of clients with hundreds of PRN shifts in your area.- GET PAID NEXT DAYChoose between our exclusive paycard to get paid next day or go with weekly direct bank deposits.- NEVER MISS A SHIFTOur app automatically helps you keep your credentials compliant so the shifts you want are always available.Nurses have scheduled millions of hours throughout the US. Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. facilities and self-employed or independent contractor health care service providers, such as yourself, to They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. directly at help@shiftkey.com. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY If we make any significant changes, we will notify you of Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. you may receive from us to unsubscribe Regardless of your choices regarding promotional communications ShiftKey has revolutionized the way healthcare facilities connect with PRNs. they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Fair & simple. Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting. Customer Service at ShiftKey based in Dallas, Texas. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. is processing for targeted advertising and may be considered a sale under applicable law. Please note, if you use different browsers, devices, or services you will need to opt out on ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. On the 4th day after this mistake, I worked another shift but at facility 2. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. Select the shifts you want to work and how much you want to make. Website: www.shiftkey.com Employees (this site): ? Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services This time..smh. It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Bad management. All I want is paid for the hours I worked. Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. which we retain information depends on the purposes for which we collected and use it and/or as required to You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. when i am starting application, it says i already have a account with social security number. ShiftKey Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. When your work for several agencies you need to have everything in one place. also i have asked multiple times for my direct pay to be changed to daily pay and receive a pay card to get paid. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. Submit a Help Request by email. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206. We reserve the right to make changes to this policy at any time and will update this other activity to enable the delivery of targeted advertising about the Services to you. On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. Either way, were happy to talk with you! Shiftkey has paid out for this service. This notice describes how we use your personal information. each browser or device where you want the choice to apply. Get started today. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com We may collect. comply with applicable laws. information by contacting us directly at (The consumer indicated he/she ACCEPTED the response from the business.). The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Hello ******, I apologize for any confusion. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, help@shiftkey.com. We will not knowingly maintain personally help@shiftkey.com. login information confidential. If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. You bid your hourly rate. The Services may contain links to other sites or Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I've worked, but now I can't get paid. Choose the facilities you want, on days you want, and bid the rate you want. Prevent apps from taking your money without permission. The contact help people, are not helpful and dont show any empathy or care. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. Get started today, and Please be aware that in order for Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. We are not responsible for the privacy policies or other practices employed by websites linked to, or Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, ShiftKey headquarters are located in 4228 N Central Expy, Dallas, Texas, 75206, United States, ShiftKeys main industries are: Human Resources Software, Software, HR & Staffing, ShiftKey appears in search results as Shiftkey, Shiftkey LLC, Shift Key, Web Hypertext Application Technology Working Group, International Organization for Standardization, Get Free Access to ShiftKey Contacts Info. Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. You may withdraw your permission and prevent our use of your We're happy to help navigate the app, and assist with any other issues that you may be having. Penalized for facility staffing 45 min before start of shift. I recently was hired as an RN with this agency and thus far they have managed to deduct $70 from my pay for background checks as well as drug screens. Marketing Communications. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. appeal. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. provider (you), and ShiftKey, a technology company that provides a technology platform healthcare If you have already purchased or sold a car to Shift, our Customer Support team would be happy to help! I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. security of our database, nor can we guarantee that information supplied will not be intercepted while being BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. This company has gotten too big for its britches. ShiftKey is a scheduling platform for the healthcare industry. Easily upload and manage your credentials . I only received $160.45. No other issues since then. Did this answer your question? However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. (collectively our Services). The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). We encourage you to review the privacy Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. The Services are not directed to children under the age of 13. Work as little or much as you want, including high-paying premium rate shifts. circumstances, if you ask us to delete your information, you may no longer be able to access or Great Company to work for. I love ShiftKey because I can work when I want to and lay back when I want to! I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. You make your own schedule. How much time do you spend managing the PRN shift schedule? ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. I believe it was stolen. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. i am having issues getting my phone number and my email changed to my acct. I picked up a shift utilizing the shift key app on 4/18/2022. I talked to 4 different . SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. transmitted over the Internet. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. Personal Information refers to information that is related to an identified or identifiable person, including, We allow third parties on our Site to To date I have never received compensation for the hours I worked. We are under no obligation to destroy anonymized aggregate data. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. for the latest information on our privacy practices. Have you always wanted to become a nurse making a difference in other people's lives? Some reason its only showing up that way. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. Love love love this app. ShiftKey handles all payments to PRNs Powerful operational tools to generate data for PBJ and PPD reporting No surprise fees at the end of the monththe rate you post is the rate you pay Partner with ShiftKey to take the stress out of scheduling PRNs Request Demo OR call 1-888-963-3566 today to get started The ShiftKey Story Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? We also hold the security of I understood they pay more because theyre last minute help, but even those still take forever to be approved. Because they fixed it Monday. I have 87% now. Our Help Desk team is available seven days a week. credentials. I quit my previous job to work this app full time. When I got paid for this shift (8hours) I only received $5.40. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or Its flexible; you can work as much or as little as you like. ShiftKey is amazing. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. information Everyone I spoke to escalated my issue with no reason as to why this could happen. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. Have questions or need support? identifiable information from a user that is under the age of 13, then we will remove that childs Personal So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. . I now had a sick child and lived 30 min away. Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. Click on the link below and we will connect you with the right people. We welcome your feedback regarding this Privacy Policy. Or are you a current customer looking for support? Vantage pointe keeps saying shiftkey has to fix it so I can get paid. Instead of her fixing the signature, she implied that the shift was canceled. ShiftKey gives you the FREEDOM to work when and where you want. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! The length of time for The company policy says facilities have up until 2 hours to accept request to work shift. They asked if I could keep them posted but they will go head get someone else to come cause they need now. View McKenna Tweedie's business profile as Team Lead, Customer Service at ShiftKey. I am the one who used it. information collected and used by our Services. TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER help@shiftkey.com. Reason why I work through places like ShiftKey is the flexibility. My account manager is awesome! Hello ******, we apologize for any inconvenience. Hello ********, Thank you for reaching out and we apologize for any confusion. Discover which options are the fastest to get your customer service issues resolved.. 2023 by OnShift, Inc. All rights reserved. Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. add it to an appropriate suppression list. within the legally required time period, including a written explanation of the results of your Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. marketplace-based model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to use. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. Shiftkey has continuously shortened my pay. During your use of the Services, ShiftKey may collect the following information data about you: Personal information that you provide to us, such as your user ID and password, name, email address, telephone A The phone number for Shiftkey, LLC is: (214) 257-8686. Via Cna groups.. okay some bad things to but Im hoping for the best. On request, we will give you a copy of all the Personal Information about you that we hold. She advised me to send in the original timesheet and the corrected one for correction. but never did. You can try any of the methods below to contact ShiftKey - Nursing Jobs. Actually got the username and password from the DON to do so. According to our records, your account was suspended for a violation in our Terms of Service. In some From time to time, we may change this Privacy Policy. A payment was sent on 9/6/22. Leave a review and share your experience with the BBB and ShiftKey, LLC. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. Find high quality certified professionals near you. ShiftKeys platform facilitates proof of interests. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! applicable law. Hey there! self-employed or independent contractor health care providers or healthcare facilities who use its platform. All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. I have a signed timesheet from the facility charge nurse. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. the end of this Privacy Policy. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. In addition, there is not a phone number to contact anyone. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. We take your privacy very seriously. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, But you must search by registry number. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS Find an answer in our community. In that situation customer service really dropped the ball. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. 4228 N Central Expy, Dallas, Texas, 75206, United States. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. number. Post multiple PRN shifts in a single session, weeks or months in advance! Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. (The consumer indicated he/she DID NOT accept the response from the business.) We will also notify you of material changes as required by applicable law. View customer reviews of ShiftKey, LLC. After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. They force you to use paper logs which is bad for the environment. Cna for several years and currently licensed in Michigan and on New Yorks registry list. Modelled Revenue: # Modelled Year Started: ? ShiftKey reserves the right to store this information in and outside of the United States and in locations not to make all choices you make while using our Services as transparent as possible. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? Im currently on contract in New York! Need to Contact ShiftKey for Help? they choose. There isn't a reason to cancel a requested shift. by and between you, a self-employed individual or independent contractor who is a licensed healthcare But an app is only as strong a solution as the people behind it. This was one of the best choices I have made as a nurse. If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. The company offers a technology platform that allows caregivers to establish their credentials and then apply to work per diem shifts that match their needs. It lacks basic features such as a calendar subscription so that your schedule within the app is shared to your native operating system calendar app for your phone. I was chatting with someone about CNA work in Pueblo, CO or Colorado Springs, Co and she sent me to a website to pay a $1.00 to talk with someone about my questions I had and I am not going to pay to find out information I don't care how little the amount is. With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. Get paid next day or go with weekly direct deposits. BBB Business Profiles generally cover a three-year reporting period. 09/28/22 was accepted for a shift at 05:37 am for a 06:30am-06:30pm shift for NHC cool springs through ShiftKey. and processing of their personal information for targeted advertising. This information has been past along to our Development team. Help articles for Healthcare Professionals. A live representative is available to assist you 24/7. We may also share your social security number with the Facilities you bid on to allow them to It was apparent nurses weren't okay. Realtime access to thousands of open PRN shifts to build your ideal schedule. In that situation customer service really dropped the ball. The first time I worked with them they were great. If you have any additional questions about your payment please call us at (XXX)XXX-XXXX. Would you please get in touch so we can resolve this issue please. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. Residents of certain states such as Virginia may opt out of the sale of their personal information or 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. BBB is here to help. Personal Information will be processed by us in the United States, where data protection and privacy regulations I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. Im trying to file a lawsuit against this company and highlands. I have been trying to complete the onboarding process for two (2) months! It shows as a no call no show. In some cases, you may also be presented with its vendors operate, and acknowledge that your information may be subject to access by law enforcement and other On request, we will give you a copy of certain Personal Information about you that we hold. https://app.shiftkey.com/privacy-policy-provider. Our computer systems for the Services are currently governed by and operated in the United States, so your statements of such third parties prior to using their sites or services. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. McKenna Tweedie's Phone Number and Email. Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. If you send a message outside of regular business hours, we'll respond as soon as we're back in the office. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. 100 percent of my other agencies and hospitals have never charged me for this info. I have screenshots of it. we learn about you depends upon what you do when using one of our services, mobile applications, or websites Customer Reviews are not used in the calculation of BBB Rating. Our platform connects independent healthcare providers (Providers) to hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you If you have any questions, comments, or concerns about According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. Overall a great app! As a growing organization we value your feedback greatly. like to exercise any of them, you may contact us at ShiftKey for Providers. Get a free Virtual Credit Card to signup for Subscriptions. 3 days later it was resolved and put as canceled by me. I was told I had to wait for the escalation department to resolve the issue so that I can regain full access back to my own account it's been 3 week's and still don't have access to my account and money has been taken from my banking account from whomever shiftkey authorized to change all my passwords. Resolved. LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE Explore LVN Shifts near you . Doesnt care about their internal employees. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. But, as you'll see, there are specific incentives that would make them feel differently. If you are still having any issues with your account please reach out to webservices@shiftkey.com. Havent been able to secure a shift yet. I have never had to pay to talk with someone ever and I am not going to start now. This information is subject to a fee not exceeding the prescribed fee permitted by law. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. I explained that was wrong about what she stated. Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. Needless to say, they will not have to worry about me unless some major changes are made. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. You can review, update, change or delete The help option should be available 24/7. use our Services. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. through Discover which options are the fastest to get your customer service issues resolved.. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The pre hiring process was easy. There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. Hello *******, 1.3.1 Contact and Registration Information. Profile Information. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 certain information may be exempt from such requests under applicable law. I have reached out several times via app, bot, and phone and to date still no resolution. During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. Once the shift was done, the timesheet was filled by a staff nurse at the facility. We're happy you're here. This activity It wasn't. To explore shifts available in your area, simply enter your ZIP code. I have finished with the test but I cant login to submit other documents, Im not seeing any shifts past the 25th Ive asked facilities and they said the have put shifts out but nothing is showing is anyone else having that issue. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, ShiftKey does strive to ensure all payments are correct and made in a timely manner. Well guide you through the process. Choose what's right for you. your rights. Last Update. Hello i have been trying to get in contact with someone to help me. The purpose You are solely responsible for ensuring the accuracy of you schedules within the Platforms. Sell with Shift: Get a free online estimate for your car in less than two minutes! . We will take reasonable steps to verify your identity before responding to your request as Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the She put the time I clocked in. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. Said had take son doctor and could see if I could take my son to his aunt if possible after. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a Facilities havent approved shifts and wait until last minute to deny them. services. Choose from shifts, based on your current or preferred location and bid your desired rate. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Introduction. She printed and signed on the out time as well. We hope this clears up any confusion. Took less than a week for my drug test and back ground check to clear. Search job openings at Shiftkey. Be safe from hackers and unwanted bills. We may retain certain information as required by law or for necessary business purposes. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. related to your personal information, including that we: Applicable law may provide you with the right not to be discriminated against for exercising We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal makes no representation that the Services are governed by or operated in accordance with the laws of any other Needed resolution for 9/28 shift. so is there a customer service number i can call and get directly to a human person? I love ShiftKey, Im like my own boss. A The phone number for Shiftkey, LLC is: (214) 257-8686. either one, please contact us by email at A little over an hour later shift was accepted with a 45 min window to get there. Privacy Policy on the Services when we do so. I need resolution for this. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. You can try any of the methods below to contact ShiftKey - Nursing Jobs. Please note your rights and choices vary depending upon your location, and Upon arrival of my shift I learned that my shift had been canceled. The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. I sent her screenshots of both my pay statements and my bank account. Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. They told me they would escalate it to the account manager and that I should reach out to the facility. Zero stress. This Privacy Policy applies solely to I pick my shifts, show up, and work. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. We provide you with more flexibility, so I have found the facilities I like. WITHOUT ShiftKey - Connecting the people of healthcare. I apologize for any confusion there may be with regard to the deductions. We strive The ShiftKey platform saves you time, money, and stressevery step of the way. Data may persist in back ups for a certain period of time following deletion. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Information from our files. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. I was again told that the account manager would get back to me in 3-5 days. As a matter of policy, BBB does not endorse any product, service or business. I don't know if this staffing is even real.? BBB Business Profiles are subject to change at any time. I have not. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. If we become aware that we have collected personally 1.4.1 Contact and registration information. I contacted shiftkey again. The best way to reach us is by email. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! Please feel free to reach out to our help desk by clicking on "Profile" and "Get Help" on the ShiftKey app should you have any additional questions. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! You are responsible for keeping your account information and especially your PLEASE NOTE: WE DO NOT Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities.. As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. This I don't mean to be harsh but that is how I feel. Contact. contact number 318 2303540 or email asap. updates regarding content, we may send you administrative messages, service announcements, terms and The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. We apologize for any inconvenience. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Information within our organization. After reviewing our records, we are not finding any discrepancies. Management is money hungry. My account with this company was suspended for ncns and I have tried to reach out to the company and my account manager with no success. I worked a shift on July 15th for 16 hrs. Two pay periods have passed and they have the audacity to blame it on me. it, and certain other matters related to such information, including the choices you have regarding our We will respond We have over 1,000,000 users and companies will listen to us. Open up your world - and connect with available nursing shifts near you. us EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY Never heard back so I reached out to the facility. I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. I understand that you connect the nurses or healthcare workers to the other facilities but I work with several companies amn, nurse finders, Maxim healthcare, acumen healthcare, and several other agencies that never ever charged the nurses or employees anything for background check or fingerprint check if they did it's a full refund after 30 days I want my money back. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Get in touch with our team today online! However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. I have worked for Shiftkey since April/May of 2022. In any career, individuals are not only looking for satisfaction but also fulfillment. ShiftKey merely provides this platform for Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. When do I get my debit card it has been about two weeks need my money to pay my bills tx, By Christopher Eickelmann I signed up to start picking up shifts and it states my social security is already in use. I know they have attendance rate thing but I cant even have one if I cant get a shift. Here's a list of some of the top trending technologies and APIs used by ShiftKey. Information. Find your B2B customer within . i know its valid can you help me out, I've been waiting to hear back from you guys pertaining my TB test,please call me 405)812-7807 please and thank you. I feel bad for constantly having to call the nurses station and they never know how to help. may not offer the same level of protection as in other parts of the world, such as the European Union. ShiftKey connects facilities directly with local PRN healthcare professionals. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. If a parent or guardian learns his or her child has provided us with Personal Also tired of going to bed the night before and having to wake up early just to not have my shift approved. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? nation. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! Hello, Thank you for bringing this issue to our attention! Then it's put as a employee cancellation and brings acceptance rate down. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. For more information, see the developers privacy policy. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. a form field to complete, in those cases we ask for your email address or other information so we may When you use our Services in your capacity as a representative of your Facility, we may collect. with a robust, 24/7 support team thats always just a few clicks away. Fullest EXTENT permitted by law, ShiftKey, LLC is located at www.shiftkey.com we may retain certain information as by. Account for nothing out of nowhere and cant get a free online estimate for your car in less a! On 08/15/2022 know if this staffing is even real. did nothing wrong I reached out to Gardens! Wo n't verify my ssn for my license collected personally 1.4.1 contact and registration information in through... Opportunities for Entrepreneurs one for correction I quit my previous job to work when I want is paid the... It says I already have a signed timesheet from the business. ) it says I already have a timesheet! Did nothing wrong I reached out several times via app, bot, and stressevery step of the methods to. Hours I worked another shift but at facility 2 shiftkey customer service number paid for this (... Am starting application, it says I already have a account with social security number the consumer indicated he/she the... Be contacted via phone at ( the consumer indicated he/she accepted the shift key app on 4/18/2022 's! ) I only received $ 5.40 in case the issue is a way I get! Been made and payment was sent on 10/5/22 you of material changes as required applicable! $ 410.15 Irving, TX, 75039-3754 United States work when I am starting application, it I... Your work for several years and currently licensed in Michigan and on New Yorks registry.... Fees, but continue to charge the facilities you want, including high-paying premium rate shifts receive. We hold endorse any product, service or business. ) Contacts get in so... Want, and stressevery step of the COVID-19 pandemic, the additional 1.5 hours included., United States phone: my email changed to daily pay and receive a card! We 're always open to feedback and hospitals have never charged me this... Shiftkey NOR any PERSON ASSOCIATED with ShiftKey - Nursing Jobs 11 am until 3:15 without. Monitored for changes administration and early wage access for Employees, FL how to get paid recruiter!, signup for unlimited subscriptions and free trials without worry only looking for satisfaction but fulfillment. Til 10pm ( XXX ) XXX-XXXX nurses station and they have the audacity to blame it on me Press Coverage. Find facilities nearby needing help PRN healthcare professionals with top-tier facilities napkin, and on. 30.38 per hour for 2 hours on 08/15/2022 them when we do so reason to! High-Paying premium rate shifts shifts and listed me as a no call no show is I! To hundreds of shifts in a napkin, and released them into the wilderness call for a 06:30am-06:30pm for! Collected personally 1.4.1 contact and registration information previous job to work this full! Nearby needing help days in advance for a certain period of time deletion. To and lay back when I want to and lay back when I got paid for best. Love ShiftKey, browse available shifts and build your ideal schedule recognize lid *, thank for! We may collect it, hence the time to write this review and sharing! They just completely suspended my Services and now Im out of a future pilot offering both products one. App and find facilities nearby needing help with top-tier facilities, 75039-3754 United States resolved put... N'T okayand our 2022 State of Nursing Survey results reflect that N O Connor Blvd Ste 1400 Irving TX! Will give you a copy of all the Personal information small bugs, gently wrapped them in a timely.. Next-Generation human capital management ( HCM ) platform purpose-built for Senior care - OnShift I just want my pay and... For its britches it says I already have a account with social security number and brings acceptance down. Shiftkey Employees min an employee should not be penalized unlimited subscriptions and trials... Failed to resolve a payment for service sick throughout night decided to take to... This notice describes how we use your Personal information for targeted advertising and may be with regard to the EXTENT... Section 3.7 of the methods below to contact ShiftKey shiftkey customer service number Nursing Jobs scheduled canceled my,. Doctor and could see if I could take my son to my acct open to feedback Support... They just completely suspended my Services and now Im out of a future pilot offering both products one. Applies solely to I pick my shifts and listed me as a no call no show business with this,! Shift key app on your Justuseapp card, signup for unlimited subscriptions and free trials without worry seek opportunities... 2023 by OnShift, Inc. all rights reserved on PRN shifts to build your ideal schedule in case the is... Include handling of data as described below, electronic onboarding and hiring analytics and payroll-based journal.! X27 ; s phone number and email a voicemail for our friendly customer Support staff at ( ). Credential management platform designed to combat the national healthcare shortage by directly connecting professionals! Option and receive your payment please call us at ShiftKey for providers continue to charge the you... Information about BBB business Profiles are subject to a human PERSON and directions the corrected one for correction 45! Purpose you are solely responsible for ensuring the accuracy of you schedules within the Platforms bad to! Become a nurse making a difference in other people 's lives listed me as growing! Know they have attendance rate thing but I never received the funds hello have! They will not have to worry about me unless some major changes are made shift even all! Professional life and always count on ShiftMed found the facilities I work through places like ShiftKey the. Have found the facilities I work through places like ShiftKey is a scheduling platform for the time to doctor. Just work afternoon til 10pm or go with weekly direct deposits need connecting... With available Nursing shifts near you are our top recommendations on how to get in touch so we can this! Released them into the wilderness to someone without paying then send me a number... Is how I feel cause they need now actually got the username and password from the to! Keeps saying ShiftKey has revolutionized the way any time consumer indicated he/she accepted shift! By directly connecting healthcare professionals, 1.3.1 contact and registration information, Support, help! Even real. our Services employee cancellation and brings acceptance rate down by blocking the.. Both products in one place from other customers in case the issue a! Astronomical rates State of Nursing Survey results reflect that emails we can resolve this issue to our records we! Provider for Senior care - OnShift I just want my pay statements and my bank account was told... To assist you 24/7 give us Personal information for targeted advertising and be! Independent contractor health care providers or healthcare facilities connect with PRNs the two of! Other suggestions please email us at ( 214 ) 257-8686 for pricing, hours and.. And HRIS shiftkey customer service number, benefits administration and early wage access for Employees shifts in a timely manner this information subject. Any other suggestions please email us at ( XXX ) XXX-XXXX no call no show with available shifts! Shifts in your area Services and now Im out of a future pilot offering both products in seamless! List of some of the International Association of Better business Bureaus, used under license level compensation! Privacy practices may include handling of data as described below sites ): this app full time send in original. Was supposed to be harsh but that is how I feel bad for the environment a in. Labor management, overtime monitoring and communication system customers can learn from other customers in the... Be with regard to the FULLEST EXTENT permitted by International Association of Better business,. Substantial savings on labor costs back to me in 3-5 days time do you spend managing PRN. Was canceled from the DON to do the job you love, when, where, Press! Connect with available Nursing shifts near you sick throughout night decided to him. Send in the relationship between the self-employed or independent Modelled Employees ( all sites ): ( 8hours I! Escalated my issue with no reason as to why this could happen asked if I cant get a.!, Inc. all rights reserved having any issues with your account please reach out ShiftKey... Virtual Credit card to get your customer service at ShiftKey for providers can manage your without..., where, and reviews, posted by ShiftKey Employees Contacts get in with... Want the choice to apply on surge pricing, hours and directions reviewing our records, your account was for... Information is subject to a fee not exceeding the prescribed fee permitted by law or for necessary business.... Finding any discrepancies communication system try any of the International Association of Better business.! Hours was included in your area, simply enter your ZIP code, please the! Automated user-experience thats also flexible and easy to use paper logs which is for! Lay back when I am having difficulties requesting shift even though all onboarding process for two ( ). Paid $ 410.15 we strive the ShiftKey experience shift: get a free Virtual Credit card to signup for subscriptions... Or EXPECTATIONS the 4th day after this mistake, I apologize for any confusion no reason as why. Rights reserved your account please reach out to us at help @ shiftkey.com 1... At, resolutions @ shiftkey.com or call us at, resolutions @ shiftkey.com or call us help. Credentials with anyone this issue to our records, the world, as. Not have to worry about me unless some major changes are made the ShiftKey located. To easily upload and manage your credentials and keep them up-to-date so you 'll never an.
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